Express services are designed for momentum. The most common avoidable delays occur when addresses, shipment details or customs information are incomplete.
Before you book
- Confirm the full collection and delivery addresses, contact names, telephone numbers and opening hours.
- Provide the exact number of pieces, packed weight and dimensions.
- Use a clear, specific goods description rather than a broad term such as “samples” or “parts”.
- State the value, currency, country of origin and reason for export.
Before the courier arrives
- Use packaging suitable for the weight, shape and journey, with void space filled and closures reinforced.
- Remove old transport labels and place the new label flat on the largest surface.
- Keep the consignment and supporting documents accessible for the handover.
After collection
Monitor tracking and respond quickly if clarification is requested. Make sure the receiver knows the shipment is coming and understands any import action or charges they may need to complete.
Urgent does not have to mean uncertain.
ISE Logistics can help choose an express option around the shipment profile, deadline and destination.